Piano Removals by Piano Logistics





Piano logistics has built up an outstanding reputation by providing an exceptional piano moving and storage service at a competitive price. We transport the world's finest pianos on a daily basis using our bespoke specialist vehicles operated by our team of uniformed staff we have become the UK’s largest piano transporter for good reason, as a company we are still relatively small with only thirty employees between two depots this gives a family feel within the company and lets us give you a personal service, you can rest assured that your piano is in the best possible hands but please don't take our word for it, see our testimonials.



*special offer on piano storage*
*collected & Delivered at local rates anywhere in the UK*

  • The UK's largest & best equipped piano moving company
  • Fully insured up to £100,000. on any one piano
  • Temperature controlled storage & vehicles
  • Tuning & repair service
  • Vehicles in London daily & throughout the UK weekly
  • Ireland fortnightly
  • France, Germany, Spain, Holland & Belgium monthly
  • Our Staff have been security vetted.
  • Job Vacancies
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And all other leading piano manufactures and quality retail outlets.

Piano Logistics moves 62 Steinway pianos 1.5 million pounds worth and 62 pianos were taken out. Click to listen to BBC Wales covering the event. or watch on ITV local

Call: 0800 294 9442

Or use our

Quotation form




Agents for Klavier Roller Agents for Klavier Roller
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  Piano logistics ltd  
Depots in London & Milton Keynes
Tel: 08002949442 Fax: 020 8569 0121
info@pianologistics.co.uk www.pianologistics.co.uk


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Piano movers, Piano removal CONDITIONS upon which alone all work is done, Pianos are removed, packed, warehoused and/or shipped By Piano Logistics Ltd hereinafter called THE CONTRACTORS

1 Parties to the contract and definitions
THE CONTRACTORS enter into the contract for and on behalf of themselves, their servants, agents and subcontractors all of whom shall be under no liability to the owner or anyone claiming through him in respect of the goods greater than or in addition to that of THE CONTRACTORS as the principle contractor, except that when the goods are handled and/or packed for shipment overseas THE CONTRACTORS their servants, agents and subcontractors liability for loss or damage to the goods shall be terminated from the time that the goods are handed into the custody of any Docks Authority, Ship Owner or Airline. No agent or employee of THE CONTRACTORS shall have any authority to alter or qualify in any way these terms and conditions. The client declares that the goods handed to the CONTRACTOR are either his own unencumbered property or that he has the full and absolute authority of all persons owning or interested in the goods to enter into the contract and agrees to indemnify THE CONTRACTORS their servants, agents and subcontractors against any claims, charges, costs and demands made against him. CLIENT shall mean the owner of the goods or any agent of the owner who contracts for the services of THE CONTRACTORS. GOODS shall mean any articles entrusted to THE CONTRACTORS for handling warehousing or transportation in accordance with their quotation.
2 Quotations
Quotations are subject to amendment if (a) not accepted within 28 days (b) cost is altered by changes in taxation, foreign exchange rates, freight rates or any other reason outside the control of THE CONTRACTORS (c) additional goods are removed and/or warehoused (d) goods are collected from or delivered to premises above a ground floor, outside steps unless previously agreed (e) during the course of the work, extra services are supplied at the request of the Client or delay occurs beyond the control of THE CONTRACTORS.
3. Access to Premises
Unless otherwise stated it is a condition that (a) the piano move can be conveniently carried out by means of adequate doorways, staircases, lifts and elevators (b) there is a suitable and practicable road and approach for THE CONTRACTORS (c) there is suitable parking; if not we can arrange parking suspension. If such conditions are not fulfilled an extra charge will be payable including all parking fines.
4 Clients Responsibility
It is the responsibility of the Client to give all the information regarding grand piano size, upright height and all access details ie. adequate parking, if stairs how many flights, turns etc, are there any outside steps and does it look feasible that the piano will fit into the property. Failure to do so or mislead THE CONTRACTOR may result in a cancelled contract payable in fully by the Client.

a. IN RESPECT OF ALL WORK
  • To see that nothing required to be removed is left behind and that no goods and/or fixtures are removed in any error
  • To ensure that protection is arranged for goods left in unattended premises or where third parties are present
b. IN RESPECT OF ALL OVERSEAS PIANO REMOVALS to meet the costs of all customs dues and/or fines and shall obtain at his own expense all necessary documents, licences, police or other permits to enable the goods to be exported from the country of origin and to enter and be delivered in the country of destination. The client shall bear all expenses incurred as a result of default or delay in producing such documents and shall indemnify THE CONTRACTORS against all claims, fines, costs, charges and expenses incurred by THE CONTRACTORS by reason of any error or omissions in such documents and/or declarations made by THE CONTRACTORS based on the information declared by the Client.
5. Work not included
Unless otherwise agreed in writing, THE CONTRACTORS quotation shall not include the taking down or putting up of unit furniture, fitments or fixtures, the dismantling of upright pianos, the removal and replacement of doors, the removal of fences, walls etc., going across gardens, poor surfaces or up and down stairs. If such work is undertaken by any employee of THE CONTRACTORS at the request of the Client THE CONTRACTORS shall not be liable for any loss or damage occasioned and the Client shall indemnify THE CONTRACTORS, their servants, agents and subcontractors against all costs, claims and awards which may be made against or upon THE CONTRACTORS as the result of such work being undertaken.
6. Dangerous Articles
The client shall not submit for removal, packing/unpacking or warehousing any dangerous weapon, prohibited drug, damaging or explosive article or substance or for warehousing any article or substance like it to encourage vermin or other pests or likely to cause infection. If any such item is discovered THE CONTRACTORS may remove, destroy or otherwise dispose of same and shall be relieved of liability for any loss to the client arising there from.
7. Payment
Unless otherwise agreed in writing THE CONTRACTORS charges shall be due and payable (a) FOR PIANO REMOVALS, PIANO PACKING AND PIANO FORWARDING: prior to commencement of work (b) WAREHOUSING: three months in advance (c) all charges shall be due and payable before the goods are released by THE CONTRACTORS or their agents. When pianos are removed from the warehouse, storage charges in respect of any unexpired period will be credited to the Clients account. Charges shall be paid to THE CONTRACTORS immediately when due without deduction and payments shall not be withheld or deferred on account of any claim, counter-claim or set-off.
8. Revision of piano storage charges
Storage charges are subject to periodical revision. THE CONTRACTORS shall give twenty-eight days notice of the revised charge and thereafter any adjustment shall be effective unless the client shall indicate in writing his objection to such provision.
9. Postponement or cancellation
  1. If the work is cancelled by the Client less that seven working days before the agreed removal date THE CONTRACTOR shall be entitled to make a charge to the Client of an amount representing 30% of the quoted removal charge.
  2. If the work is cancelled by the Client less than 48 hours before the agreed removal date THE CONTRACTOR shall be entitled to make full charge
10. Inventory or receipt of pianos
THE CONTRACTORS shall upon accepting pianos for removal, storage or shipment overseas provide to the Client a receipt or inventory (case work only, not internal workings of piano) noting any defects and/or deficiencies as seen at the time of collection or acceptance into the custody of THE CONTRACTORS. Failure to note a defect in the goods shall not be construed as an acceptance that the goods were received in good condition. No claim shall be made in respect of any items not described in the receipt or inventory.
11. Termination of the contract
  1. Not withstanding the provisions of Clause 12 providing payments due to THE CONTRACTORS are not in arrears THE CONTRACTORS shall not terminate the contract except by giving three complete calendar months notice to the Client.
  2. The Client may at any time terminate the contract by giving at least fourteen days notice in writing to THE CONTRACTORS but if THE CONTRACTORS are able to agree to release the goods before the expiry of such notice then their charges for storage shall be payable to the date when the notice would have expired. In the event the client should elect to make his own arrangements for collecting the goods from the warehouse THE CONTRACTORS shall be entitled to make a charge for un-stowing and handing over the goods of a sum equivalent to four weeks storage rental upon such goods.
12. Liability for loss and damage to goods
THE CONTRACTORS shall not under any circumstances (howsoever caused including negligence) be liable for any loss, failure to produce, or damage caused by, or arising out of:
  1. Flood, moth, vermin, insects, atmosphere or climatic causes, gradual deterioration, leakage, Act of God, War, Invasion, Act of foreign enemies (whether war be declared or not), Riot, civil commotion, labour disturbances
  2. Fire at any premises in which the goods are stored at a rental or for any consequential loss or loss or damage due to causes beyond their immediate control or the acts of third parties whether criminal or otherwise.
RISKS OF LOSS OR DAMAGE- see Clause 20 INSURANCE
13. Time limit for claims relating to goods
All claims for damage to or loss of or failure to produce any goods shall be made in detail in writing (a) as to goods removed from THE CONTRACTORS’ warehouse by any person other than THE CONTRACTORS at the time the goods are removed and (b) in all other Cases within one day after delivery of the piano alleged to be damaged or in the case of goods alleged to be lost or which THE CONTRACTORS fail to produce within seven days after the time when the goods should in the ordinary course have been delivered alone or with other goods and THE CONTRACTORS SHALL BE UNDER NO LIABILITY UNLESS SUCH A CLAIM IS SO MADE WITHIN THE TIME STIPULATED (time being the essence of the contract)
14. Liability for damage to premises and items in situ
All damage to premises must be pointed out to THE CONTRACTORS’ foreman in charge at the time and confirmed in writing within forty-eight hours after the damage is alleged to have occurred (time being the essence of the contract) otherwise THE CONTRACTORS shall not be liable. The maximum liability of THE CONTRACTORS in respect of all such damage shall not exceed £5,000
15. Liability for delay in transit
Where a time schedule has been agreed in writing with the Client THE CONTRACTORS will meet expenses reasonable incurred by the Client in consequence of any delay in transit up to but not exceeding the cost of the removal or £100 whichever shall be the lesser amount. Nevertheless THE CONTRACTORS shall not be liable for such delay arising from any cause outside their direct control.
16. Lien
THE CONTRACTORS shall have the power to pay all charges claimed by previous Removal/Storage Contractor, Carrier or Freight forwarder and any other charges, duties or levies raised upon the good whatsoever. THE CONTRACTORS shall have a general lien upon all goods in their possession or in the possession of their Agents for all monies due to them from the Client. Liabilities incurred by them and monies paid on behalf of the Client and if part of the goods shall have been delivered, removed, despatched or sold the general lien shall apply in respect of such goods as remain in their possession. THE CONTRACTORS shall be entitled to charge a warehouse rent and all other reasonable expenses during which lien on the goods is being asserted and all these conditions shall continue to apply thereto. If THE CONTRACTORS’ charges for any work are not paid within two months of submission of their account THE CONTRACTORS shall at any time thereafter upon giving twenty-eight days notice in writing to the Client require the Client to remove all goods within the care, custody or control of THE CONTRACTORS and to pay all monies then due to them. In the event of the Client failing to so remove the goods THE CONTRACTORS shall have the power to sell or otherwise dispose of the whole or part of the goods without further notice and apply the proceeds of sale towards payments of all sums due to them and any expenses incurred by reason of the sale or disposal. Any surplus will be paid over to the Client without interest upon application. THE CONTRACTORS shall be released from all liability whatsoever in relation to the goods sold.
17. INSURANCE
  1. the client is recommended to insure the goods for overseas shipment against all insurable risks of physical loss and/or damage throughout the period of the contract.
  2. THE CONTRACTORS insurance covers pianos up to £100.000 and has a vehicle limit of £500.000 European cover only incorporated within their quotation.
Public Liability insurance
THE CONTRACTORS public Liability insurance covers up to £5,000,000.

IMPORTANT- the goods should at all times be insured to the extent of their FULL VALUE. Goods entrusted to the contractors for overseas removal should be insured to the extent of their estimated FULL REPLACEMENT VALUE IN THE DESTINATION COUNTRY including the cost of exportation. If the goods are under-insured in the event of a claim the amount recoverable from the insurers (whether for repair or replacement) will be adjusted in proportion to the difference between the insured value and the actual value of the goods.
18. Address for communication
A Client sending goods to be stored or for shipment overseas shall provide an address to which all communications are to be directed and register his or her signature with THE CONTRACTORS for mutual protection. All notices and communications shall be deemed to have been duly received seven days after posting to the registered address from which the Client last communicated with THE CONTRACTORS.

Areas we cover in London

Piano Removals Central London

Piano Removals North London

Piano Removals East London

Piano Removals South East London

Piano Removals South West London

Piano Removals West London

Piano Removals North West London

Piano Removals Greater London (East)

Piano Removals Greater London (West)

Greater London (South East)

Piano Removals Greater London (South West)

Piano Removals Greater London (North)

Piano Removals Greater London (North West)